Network Operation Specialist Network Security Engineer Network Engineer

ABOUT ME

My career journey showcases a solid technical foundation and commitment to delivering excellence. At Techsity, I began as a Technical Support Engineer, enhancing customer satisfaction through effective troubleshooting. I then advanced as a Network Engineer at the National Institute of Fashion Technology, ensuring secure, collaborative infrastructure that supports innovation. Currently, as a Network Operations Specialist at Occom, an Australian ISP, I manage complex network issues, including TCP/IP, DNS, and firewall configurations, while delivering exceptional customer service. I’m dedicated to staying updated with new technologies and contributing to dynamic teams. Let’s connect!

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My Skills.

Firewall 90%

CCNA-RS 96%

CCNP-RS 89%

CCNP Security 75%

VPN 90%

Monitoring 85%

Troubleshooting 85%

Configuratation 85%

DHCP , DNS 95%

VLAN 90%

ACS Server 95%

Wireshark 85%

My Experience

Network Operations Specialist

Mar 2024 - Present

Experienced Network Operations Specialist skilled in troubleshooting TCP/IP, DNS, DHCP, and firewall issues. Proven track record in exceptional customer service across multiple channels. Collaborative and dedicated to process improvements and staying current with emerging tech. Ready to contribute expertise to dynamic teams—let's connect!

Network Engineer

Jan 2023 - Jan 2024 · 1 yr 1 mo

As a Network Engineer at the National Institute of Fashion Technology, I ensure a secure, seamless network environment that supports creativity and excellence. Committed to maintaining and enhancing infrastructure, I enable efficient communication, collaboration, and learning, aligning with the institute's mission of fostering innovation and success.

Technical Support Engineer

Oct 2021 - Dec 2022 · 1 yr 3 mos

As a Technical Support Engineer at Techsity, I provided effective, timely solutions to technical issues, boosting customer satisfaction. Working with a skilled team, I sharpened my problem-solving abilities, expanded my technical expertise, and gained valuable experience in customer communication and troubleshooting.

Managing Director

Oct 2019 - Sep 2021 · 2 yrs

As Managing Director at Mooj Kasheer Welfare Trust, I led organizational operations with a focus on website development, project planning, team and technical management, employee oversight, and finance. I worked diligently to advance the trust's mission and objectives through strategic leadership and effective project execution.